Check an existing order
Open the order-status link in your Homvila order confirmation or shipping email. When shipment tracking has been added, use the tracking link there to view the carrier’s latest updates.
You can also sign in to view your orders using the email address used at checkout.
Need help finding an update?
Email homvila.support@gmail.com or use our Contact page. Include your order number and the email address used at checkout. We can check the shipment status and help with the next steps.
Delayed, missing or damaged delivery
Contact us with your order number and describe the issue. For damage or an incorrect item, photos of the item and packaging can help. Keep the item and packaging while we review the issue. Please contact us before sending a return.